Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Ĭlick on the YES button to reply that the response was helpful and/or to say “ Thank You ”. You may visit Hp Store to check the available printers. The next time I went to print it would not print black and all other colors are dull. The first few pages had blank smear lines down the middle. The printer was working fine until I replaced the black ink cartridge (564XL). If the printer is out of warranty, I suggest you upgrade the printer. Photosmart Premium C309a not printing black. Do not print on paper with paper clips or staples attached. See the documentation that came with the HP product for more information. PIM product data: HP Photosmart C309a Inkjet A4 4800 x 1200 DPI 12 ppm Wi-Fi CC335A Multifunction Printers C309a - 4800 x 1200 Dpi, 2500 pages, 64MB DDR2, 802.11b/g, USB 2. If the test page does not print, continue with the next solution. Or, if you have already replaced the ink cartridges, it could be an issue with the printer. HP Photosmart Premium (C309a and C309c) All-in-One Printers. If the issue persists, you may have to replace the ink cartridges. Perform the steps mentioned in this document - Color or Black Ink Not PrintingĬheck the ink levels and replace any low/empty ink cartridge.Ĭlean the ink cartridges up to 2 times and print a test page to check the result. If the printer was not used for more than 2 weeks, the ink could have dried up. I understand the printer is printing blank pages.
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